Wondering Where the Business Is?
In talking to distributors and manufacturers, business in the electrical industry remains tough with many “cautiously optimistic”. Challenges range from uncertainty created by the media continual harping on negativity (BP spill, North Korea, euro problems, Israel and the Gaza strip … you get the picture) which then impacts Wall Street which, for many people, is a visible barometer of the U.S. economy, to continued slow bank lending and the dearth of construction throughout the country (and yes there are pockets that do have construction going on.)
The cautious optimism is felt mostly by those distributors who serve industrial customers.
A brief article in the WSJ succinctly explained why … inventory restocking. The article, “Restocking the Shelves of Economic Recovery” states “As companies ramp up inventory levels, it should benefit railroads, shippers, large industrial manufacturers like Honeywell and even midsize banks that lend to these businesses.”
In other words, if restocking happens, which it will, someone has to produce the material. And even if it is produced in China, it still needs to be shipped and warehoused here in the U.S.
So, if you sell to industrial customers
- talk to your customers and reinforce your value proposition
- get your salespeople calling on more levels within these customers
- survey your geographic area to identify companies you don’t call on (don’t leave this to your salespeople, use lists and compare to your sales reports)
- conduct a customer level product mix analysis … what are you not selling them
- beef up online resources
- market MRO products and services to your customers (this is the part of the business that takes off first, energy efficiency will follow)
The industrial business will eventually drive the commercial market, and possibly resi (albeit more the remodeling market vs new construction in most areas.
If you are selling into the industrial market, where are you seeing opportunities and what is helping you differentiate yourself?