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Author

Gene Biben

Gene Biben is a 30+ year veteran of the electrical industry having led Joseph E. Biben Sales Corp (Biben Sales), a leading electrical manufacturer representative in the MidAtlantic region.




Growth Strategies  / More Insights  / Reps
Opportunities Created by Shortages and Allocations
Gene Biben Posted On November 1, 2021


Given today’s supply chain disruption from material shortages, lack of truck drivers warehouse staff, and  docks full of unloaded material, culminating in manufacturers many turn defensive, tell customers “material is coming, just wait” (similar to a rolling airline delay) and […]


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Industry Outlook  / More Insights
The Fine Art of Sales Forecasting
Gene Biben Posted On October 14, 2021

2022 Forecasting

It’s that time of year again. Time for responding to sales management requests for 2022 sales forecasting. But this year it may be more wrapping a story around a riddle that may be an enigma … unless you have a […]


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Growth Strategies  / More Insights  / Reps
A Territory Expansion Discussion
Gene Biben Posted On August 2, 2021


Recently I was with a Vice President of Sales for a larger electrical manufacturer discussing rep consolidations and mergers.  Was it good for the industry and, most especially, would manufacturers consider this a positive as they look to continue to […]


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eMarketing  / Marketing  / More Insights  / Reps
How Reps Use Digital Marketing to Sell More?
Gene Biben Posted On June 9, 2021


As NEMRA hired a new director of Digital Transformation, it led me to think of how digital is changing rep selling. Transformation can impact operations, but it also affects sales processes.  Using my own experiences. and that of others I […]


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More Insights  / Reps
Reps – Different Goals, Skills, and Compensation Models
Gene Biben Posted On May 16, 2021

Compensation Models to Motivate Reps

This is a follow up on my last writing regarding manufacturer’s representatives and their functions.  Based upon reader requests, I was asked for some compensation suggestions to motive reps. This is just one perspective from someone with agency experience.  There […]


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Associations  / Industry Consolidation  / Industry Outlook  / Manufacturers  / More Insights  / Reps  / Sales Channel
Expectations of Reps Drives Model Options
Gene Biben Posted On April 18, 2021

Rep Models Future

Have you noticed that with all the manufacturer and distributor mergers & acquisitions, that manufacturers representatives are following a similar strategy? For reference, since last August: There have been at least four major mergers of lighting agencies (most notably in […]


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Growth Strategies  / Marketing  / More Insights  / Productivity  / Reps  / Sales Channel
Sales Maximization of Virtual Meetings
Gene Biben Posted On March 29, 2021

Virtual Electrical Sales Meetings

If the last year and COVID has done anything for our business acumen, it would be the importance of continued customer contact through any means possible including the benefit of a relatively new sales tool … virtual meetings (euphemistically most […]


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Customer Service  / Industry Outlook  / More Insights  / Profitability  / Sales Channel
Striving for Perfect Relationships
Gene Biben Posted On February 15, 2021

Perfection and Excellence

After the recent NEMRA meeting and listening to the presentations from the marketing groups and the national chains, the question of “strategic relationships” came to mind. What is the most important factor in choosing relationships between a distributor, manufacturer and […]


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