Improving Productivity and Profits through Invoicing

With the economy tightening, contractor DSO’s increasing, and margins continuing to be squeezed, the need to streamline processes and turn each department into a profit center (or less of a profit drain) becomes more critical.

When this can be combined with an opportunity to improve service to customers, it becomes a win-win.

Most distributors provide many of their customers with paper invoices. With increased labor and postage costs; plus paper, envelopes and print cartridges, invoicing continues to drain profit from many companies.

Research conducted by Allen Ray Associates and Channel Marketing Group over the past year, sponsored by Billtrust, into this issue reveals that contractors are seeking alternatives and that distributors who are providing these alternatives are benefiting with:

• Reduced invoicing costs
• Improved DSOs, resulting in improved cash flow
• Enhanced customer satisfaction
• Stronger customer relationships
• Less billing errors

This changing invoicing landscape is a “low hanging fruit” opportunity for distributors. A number of leading distributors now offer electronic invoicing (direct and indirect) as a customer service.

Join us on September 27 or October 11 for a web conference entitled, “The Changing Landscape of Invoicing” which will share the results of our research. Attendees will also be provided with a white paper detailing the research and sharing some recommendations.

What are you doing to improve cash flow, reduce DSOs and streamline your invoicing processes?