Mike Holt is considered one of the preeminent electrical contractor experts and is noted for his training endeavors and is recognized as “the” NEC Code expert. Mike knows contractor needs, and during a recent conversation with Stan Rydzynski, the issue of […]
Last week I visited an electrical distributor client to discuss customer service. Given the economic environment that has gripped the industry over the past 18 months, no one is surprised to hear that some companies have experienced customer service issues […]
As one distributor put it….”the price continues to go down and technology continues to evolve. Should I stock PV panels? No way! And the flip side is that there are sometimes a 2 to 3 week lead time. The Chinese […]
If you are a distributor, and the business has been struggling, you might be thinking: Why should I hunker down and try to ride this economic downturn only to have to start all over trying to rebuild my wealth? I’ve […]
Last week I visited a client in support of their strategic planning and marketing initiatives. As usual the question arose, “what are you seeing in the market?” And my answer this time was a little difference. I summarized the market […]
Earlier this week, I relayed a true story about how an electrical contractor, distributor, manufacturer’s rep and manufacturer, while replacing product, completely fumbled the ball and missed an opportunity to reinforce the value of Brand Name products and Customer service. […]
In today’s market conditions the power of Customer Service is often overlooked. It is a trend that is a sign of the times. Everyone is busy trying to survive or claw back into their market. Many say it’s a time […]
While interviewing electrical contractors and distributors for our 2010 Contractor Insight Research Report (just released), we came across a few changes in attitude that might be of interest to manufacturers and distributors. Generally speaking most contractors a few years ago […]
Interested in what contractors are thinking throughout the country? What market segments do they think will grow? What product applications represent opportunity? What other product categories should distributors carry?This, and more, is available in our 2010 Contractor Insights Report which […]
There have been some recent changes at HD Supply … some announced and some unannounced (yet) that appear may answer the question “What is HD Supply’s future?” As you may know, Home Depot recently wrote down its valuation of HD […]
David Gordon
Channel Marketing Group
919-488-8635
