Over the past few months, I’ve talked to some distributors that recently either upgraded their ERP system or undertook the significant step of a conversion from one platform to another. Being curious, and not having participated in one, I inquired […]
At the recent NEMRA Annual Conference I was introduced to a potential service to the industry called mETaL that offers a cloud-based service that could “connect” disparate systems between reps and manufacturers. The goal is to improve communications and data […]
ChatGPT is all the rage lately. People are swarming to it, asking questions, conceiving new capabilities and then there is the “fear” of jobs that will be replaced, papers submitted for academic (and business) credit that are AI driven and […]
Last week’s NAED South Central brought an end to the trilogy of NAED regional conferences this year (here’s feedback from the NAED Eastern and the NAED Western.) While there was much information gathered from one-on-one meetings with manufacturers, distributors and […]
It’s been a number of years since Forrester Research and Gartner foreshadowed the demise of electrical distributors and forecasted that the business would 1) go online and 2) be taken over by Amazon and national chains. The part they missed […]
Each element of the channel is talking about information sharing and digitizing of processes. Distributors seek “better” and “more” product content to power their websites, manufacturers and distributors talk about the need for “data” to enable them to do “analytics”, […]
Conexiom is helping electrical distributors, and now electrical manufacturers, scale their businesses by automating the ordering process, enabling repetitive tasks (data entry) to become digitized enabling staff to manage more and/or better serve internal and external customers. It’s website highlights […]
February marks ETIM North America’s third anniversary as an association and we thought it pertinent to ask Mary Shaw, Executive Director of ETIM North America, to share an update with the industry. This is a condensed version of a document […]
Okay, so I debated about writing this but I received a number of calls about the NAED Western from people who thought I was there. And calls from people who were there. All were asking for my observations from the […]
For the past ten years or so, many distributors have explored, and traveled, the eCommerce journey, traveling the path to bring new services to their customers and in the hopes of accelerated revenue. While the percent of sales coming from […]
