Customer service is one of the services that differentiate distributors. In fact, it is the most critical one as it is the essence of what is delivered to customers … and delivered by your people. Your branch managers are at […]
Customer service is one of the services that differentiate distributors. In fact, it is the most critical one as it is the essence of what is delivered to customers … and delivered by your people. Your branch managers are at […]
The new year brings the opportunity to communicate change and new initiatives. Once company doing this is Electrical Sales Associates, a leading manufacturer representative based in Nashville, TN. Three Announcements from ESA According to their press release, ESA had three […]
The distributor acquisition market has been slow this year. Coming into this year, since 2021, the start of COVID, there had been about 130 distributors acquired, or a little more than 30 per year. This year … a few in […]
In a sign of the importance of lighting controls as a growth segment of the lighting industry, ArchLIGHT Summit, the Dallas Market Center’s lighting show which it held in September, announced Webster Marsh to Lead ArchLIGHT Education & Programming According […]
The acquisition market has been relatively quiet for the past six months. There have been some manufacturer rep deals as well as numerous manufacturer deals (although not many that are relevant to the core electrical distribution market.) Many have asked […]
Congratulations are in order for Fromm’s John Hanna. According to a press release from Fromm Electric: “Fromm announced that effective January 1, 2026, John Hanna, President & Chief Operating Officer, will become Chief Executive Officer of the company. This transition […]
We’re at the time of year where seemingly many manufacturers review their independent manufacturer reps / lighting agents and contemplate change. How do I know? Follow your LinkedIn feed. Notice the number of companies that announce new relationships. Between now […]
Years ago, I was on a Manufacturer Rep Advisory Board when the President of this conglomerate proudly boasted that their products could now be as much as 11% of a distributor’s total purchases. and even greater, at selected industrial facilities […]
Yesterday morning Border States shared a press release that surprised many in the electrical industry … that they were leaving AD after a 40-year relationship. Border States Exits Affiliated Distributors According to the press release, dated December 1: “Border States […]
Lowe’s beat profit expectations, while Home Depot did not, and Lowe’s reported growth in comparable sales (sales of stores open at least 13 months) that outpaced that of Home Depot for a second straight quarter. Stepping back, the fact that both showed […]


David Gordon
Channel Marketing Group
919-488-8635