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Home Depot … Pros, Website, Analytical Tool Investments to Grow the Business
David Gordon Posted On March 8, 2018


Earlier today Home Depot presented at the Raymond James 39th Annual Institutional Investors Conference.  While, overall, Home Depot is not a significant competitor to electrical distributors, if you serve the residential electrical contractor / builder market or the small contractor market, […]


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2018 NAED Eastern Recap & Observations
David Gordon Posted On November 28, 2017


Just before Thanksgiving we attended the NAED Eastern Region conference which was held at the Marriott Tampa Waterside (which is a good hotel for this meeting).  The Eastern kicked-off the 2018 NAED Regional Conference schedule.  The meeting had a reported […]


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Distributors  / More Insights  / Productivity  / Profitability
Improving Profitability Through Warehouse Transformation
David Gordon Posted On November 20, 2017


Recently we’ve been talking to distributors and manufacturers about the impact of eCommerce on their business as well as assisting on their 2018 planning.  While growth is a recurring theme (as expected) as is the goal of improved profitability, an […]


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Channel Strategies  / eBusiness  / More Insights  / Productivity  / Profitability
Amazon Business Isn’t the Greatest Threat, Customer Expectations Is
David Gordon Posted On November 14, 2017


As electrical distributors launch, or prepare to launch, their eCommerce sites, they need to be aware of a key customer dynamic that is changing…the expectation of accuracy.  While many have talked about Amazon Business being a key competitor (or threat), […]


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Logistics  / More Insights  / Productivity  / Profitability  / Training
Does your warehouse make you money?
David Gordon Posted On September 13, 2017


There are two ways to make money. Either you sell more material / services for a profit or you need to reduce your loss (operating costs) in your warehouse (support services). The only ways to make your warehouse a profit […]


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Customer Service  / More Insights  / Productivity  / Profitability  / Technology  / Training
Increasing Warehouse Accuracy in an Age of Employee Churn
David Gordon Posted On July 16, 2017


In talking with senior management and HR managers of distributors, a continual challenge is personnel. While frequently these discussions relate to qualified (industry or skilled) personnel for sales, branch management and/or specialists, a frequent comment is the “churn” that they […]


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Customer Service  / Growth Strategies  / More Insights  / People in the News  / Productivity  / Profitability
GM Leader Drives Cultural Change, Innovation and Results
David Gordon Posted On June 18, 2017


General Motors (GM) historically has been known as a “staid” company and the prototypical “old boys” company. And its had its share of “challenges” ranging from uninspiring design to consumers feeling there was “built in obsolescence”; from being extremely difficult […]


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Associations  / Channel Strategies  / Customer Segments  / Industry News  / Lighting  / Lighting2  / More Insights  / Productivity  / Sales Channel  / Technology
The Future of Lighting has Arrived. Expect more!
David Gordon Posted On June 5, 2017


Since the beginning of the year, Wendell Strong from Innovative Lighting has penned an exclusive series for ElectricalTrends titled ““Insights into the World of PoE Lighting Technology.”  Wendell has been in the lighting industry for “many” years and has used […]


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Associations  / Growth Strategies  / Industry News  / More Insights  / People in the News  / Productivity  / Reps  / Training
Innovation through Intellectual Curiosity
David Gordon Posted On May 31, 2017


Much is talked about “innovation”. It’s a term that is loosely tossed around and requires a commitment, or perhaps a better term is “mentality”, that is infused into individuals and a culture. It’s a desire to “excel” and, perhaps more […]


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Associations  / Manufacturers  / More Insights  / Productivity  / Profitability  / Reps  / Sales Channel  / Technology
Graybar First National Chain to Endorse NEMRA POS Standards
David Gordon Posted On April 23, 2017


Graybar becomes first major distributor to endorse the NEMRA POS / POT Minimum Reporting Standards and explicitly express report for rep initiative. Last year NEMRA and its NMG (NEMRA Manufacturer Group) took a leadership role in promoting POS / POT […]


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