Technology Archives

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Beyond Your Business Reach?

David Gordon Posted On January 5, 2015

Good Business Year, But???? Beyond my reach you say? I’ve (We’ve) had a very good year. I’m not bragging mind you, but my company has had a good year except maybe with LED’s. What do you mean “Beyond Your Reach?” […]

Branding / Channel Strategies / Customer Service / Distributors / eBusiness / eMarketing / Growth Strategies / Industry Consolidation / Industry News / Manufacturers / Marketing / More Insights / Reps / Sales Channel / Supplier / Products / Technology

10 Issues that May Be Keeping You Up at Night

David Gordon Posted On December 18, 2014

This posting is adapted from a recent article in Channel Marketing Group‘s newsletter. The thoughts in italics are added commentary. “As we close out the year we thought we’d share observations from conversations we’ve had with manufacturers and distributors recently. […]

Associations / Distributors / eBusiness / Manufacturers / More Insights / People in the News / Productivity / Profitability / Technology

IDEA Appoints New Leadership … Strongest Yet?

David Gordon Posted On November 25, 2014

IDEA made a leadership move this week and potentially gave the electrical industry a reason to be thankful this Thanksgiving week. The organization, essentially a joint venture between NEMA and NAED, announced an executive leadership team that combines the experience […]

Channel Strategies / Customer Service / Distributors / eBusiness / eMarketing / Growth Strategies / More Insights / Technology

Border States and Reynolds – Customer Service, Omni-Channel or Reacting to Amazon Supply

David Gordon Posted On November 23, 2014

Earlier this month both Border States and Reynolds Electric launched new online sites with robust eCommerce systems. While neither is currently a national distributor, their size, financial resources, access to capital (financial and human) and, in the size of Border States […]

Distributors / eBusiness / More Insights / Productivity / Technology

Getting what you want in the ERP world

David Gordon Posted On October 15, 2014

Capacity vs Productivity We’ve been running a series of posts that engage you to think about your business much earlier than is customary. Why? Some distributors voice an opinion that they seem to have reached the maximum output of their […]

Channel Strategies / Customer Segments / Customer Service / Distributors / eBusiness / eMarketing / Growth Strategies / Marketing / More Insights / Pricing / Productivity / Profitability / Research Reports / Sales Channel / Supplier / Products / Technology

2015 Planning Part 4 – Internet Sales

David Gordon Posted On September 28, 2014

With some wondering about how Amazon Supply and the Big Boxes might affect their business in 2015, now is a good time to pre-plan how you face your customer online in 2015. Instead of reacting, now is a good time […]

Customer Service / Distributors / eBusiness / More Insights / Profitability / Research Reports / Technology

Planning for Security

David Gordon Posted On September 3, 2014

Before and over the Labor Day weekend there were several press releases and articles that rolled in regarding purchases and problems in business software. INFOR completes Saleslogix purchase: We’ve thought for a while that as some ERP software packages have attempted […]

Customer Service / eBusiness / eMarketing / Logistics / More Insights / Productivity / Technology

The Evolving World of ERP Companies

David Gordon Posted On August 21, 2014

ERP companies are integral to the success of electrical distributors as they control, or impact (in no particular order) order processing, inventory, pricing, supply chain issues (EDI, VMI, SPAs), delivery (and routing), accounting / finance, purchasing, credit, invoicing, collections, customer […]

Distributors / eBusiness / eMarketing / Growth Strategies / More Insights / Productivity / Technology

Has Epicor Found a Buyer?

David Gordon Posted On August 3, 2014

On July 28th, Reuters posted an article that, according to sources, CVC (a private equity firm) has emerged as the front runner to buy Epicor from Apax Partner, LLP. for $3 billion. The article emphasized that the deal is not finalized […]

Branding / Customer Service / eBusiness / More Insights / Pricing / Productivity / Profitability / Sales Channel / Technology / Training

Fax Machine Erodes Margins … Increases Need for Training

David Gordon Posted On July 31, 2014

Usage of the fax machine began to peak in the late 1980s and continued into the early 2000s, with email becoming prevalent in 1993. Now, why mention this? Consider about 35+ years ago. Fax machines were not too prevalent. Contractors, […]